Returns & Exchanges
At Wheelchairs in Motion, we want you to feel confident in your style and comfort, which is why we offer a 30-day return window for all unworn apparel and accessories. If your purchase doesn't fit your lifestyle perfectly, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.